FAQs

Time until shipping

Shipping - All of my fused glass art and gifts are hand-made in my home studio in East Sussex, England. I try to ensure that I have most of my designs in stock, so that the time between ordering and shipping is usually between 1-3 days. However, if you have placed a large order, or have asked for particular colours or designs to be incorporated into my glass, it maybe more like 4-5 days before I can post your item out. If you are concerned about timescales or need your glass by a particular date, please contact me so I can ensure that your glass arrives in plenty of time.

Christmas shipping - I will always try to ensure your items arrive before Christmas, however, please be aware that this is my busiest time of year and please allow extra time for making and postage at this time.

Shipping costs to UK

Orders totalling £5.99, the postage and packing is £1.75

Orders £6.00 - £49.99, postage and packing is £3.99

Orders £50.00 - £149.99, postage and packing is £6.99

Orders £150.00 upwards, postage and packing is £11.99

If you would like to arrange expedited delivery, or if you would like a tracked postage, this may cost extra. Please email me caroline@the-glass-garden.co.uk to organise this.

Shipping costs abroad

I ship my glass internationally, so please contact me for prices for international shipping.